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1

Gratitude Versus Entitlement: A Dual Process Model of the Profitability Implications of Customer Prioritization

Wetzel, Hauke A., Hammerschmidt, Maik, Zablah, Alex R.

Journal:

Journal of Marketing

Year:

2014

Language:

english

File:

PDF, 477 KB

english, 2014

2

LA TEORIA DE LA RELATIVIDAD

Jorge Kattán Zablah

Journal:

Year:

1991

File:

PDF, 526 KB

1991

3

Customer Relationship Management: Strategy, Process, and Technology || Customer Relationship Management Implementation Gaps

Alex R. Zablah, Danny N. Bellenger and Wesley J. Johnston

Journal:

Journal of Personal Selling and Sales Management

Year:

2004

Language:

english

File:

PDF, 2.40 MB

english, 2004

4

A cross-lagged test of the association between customer satisfaction and employee job satisfaction in a relational context.

Zablah, Alex R., Carlson, Brad D., Donavan, D. Todd, Maxham, James G., Brown, Tom J.

Journal:

Journal of Applied Psychology

Year:

2016

Language:

english

File:

PDF, 228 KB

english, 2016

5

How critical events shape the evolution of sales organizations: A case study of a business-to-business services firm

Beeler, Lisa, Zablah, Alex, Johnston, Wesley J.

Journal:

Journal of Business Research

Year:

2017

Language:

english

File:

PDF, 563 KB

english, 2017

6

A Job Demands-Resources (JD-R) Perspective on New Product Selling: A Framework for Future Research

Zablah, Alex R., Chonko, Lawrence B., Bettencourt, Lance A., Allen, George, Haas, Alexander

Journal:

Journal of Personal Selling and Sales Management

Year:

2012

Language:

english

File:

PDF, 216 KB

english, 2012

7

How and When Does Customer Orientation Influence Frontline Employee Job Outcomes? A Meta-Analytic Evaluation

Zablah, Alex R, Franke, George R, Brown, Tom J, Bartholomew, Darrell E

Journal:

Journal of Marketing

Year:

2012

Language:

english

File:

PDF, 306 KB

english, 2012

8

Market Intelligence: How and Why Organizations Use Market Researchby Martin Callingham;Consumer Insight: How to Use Data and Market Research to Get Closer to Your Customerby Merlin Stone; Alison Bond; Bryan Foss

Review by: Alex R. Zablah

Journal:

Journal of Marketing Research

Year:

2005

Language:

english

File:

PDF, 406 KB

english, 2005

9

An evaluation of divergent perspectives on customer relationship management: Towards a common understanding of an emerging phenomenon

Alex R Zablah, Danny N Bellenger, Wesley J Johnston

Journal:

Industrial Marketing Management

Year:

2004

Language:

english

File:

PDF, 244 KB

english, 2004

10

Employee customer orientation in context: How the environment moderates the influence of customer orientation on performance outcomes.

Grizzle, Jerry W., Zablah, Alex R., Brown, Tom J., Mowen, John C., Lee, James M.

Journal:

Journal of Applied Psychology

Year:

2009

Language:

english

File:

PDF, 633 KB

english, 2009

11

The relative importance of brands in modified rebuy purchase situations

Alex R. Zablah, Brian P. Brown, Naveen Donthu

Journal:

International Journal of Research in Marketing

Year:

2010

Language:

english

File:

PDF, 785 KB

english, 2010

12

What factors influence buying center brand sensitivity?

Brian P. Brown, Alex R. Zablah, Danny N. Bellenger, Naveen Donthu

Journal:

Industrial Marketing Management

Year:

2012

Language:

english

File:

PDF, 521 KB

english, 2012

13

Storytelling during retail sales encounters

Gilliam, David A., Zablah, Alex R.

Journal:

Journal of Retailing and Consumer Services

Year:

2013

Language:

english

File:

PDF, 328 KB

english, 2013

14

Implementation of the KVM Hypervisor on Several Cloud Platforms: Tuning the Apache CloudStack Agent

F. G. Folgar, A. G. Loureiro, T. F. Pena, J. I. Zablah, N. Seoane

Year:

2014

Language:

english

File:

PDF, 418 KB

english, 2014

15

Exploring The State of Salesperson Insecurity: How It Emerges and Why It Matters?

Chaker, Nawar N., Schumann, David W., Zablah, Alex R., Flint, Daniel J.

Journal:

The Journal of Marketing Theory and Practice

Year:

2016

Language:

english

File:

PDF, 462 KB

english, 2016

16

Candelilla Wax as Natural Slow-Release Matrix for Fertilizers Encapsulated by Spray Chilling

Navarro-Guajardo, Noé, García-Carrillo, Edgar Miguel, Espinoza-González, Carlos, Téllez-Zablah, Rubén, Dávila-Hernández, Fátima, Romero-García, Jorge, Ledezma-Pérez, Antonio, Mercado-Silva, Jesús Alfo

Journal:

Journal of Renewable Materials

Year:

2017

Language:

english

File:

PDF, 536 KB

english, 2017

17

Pulmonary Artery Stenting

Zablah, Jenny E., Morgan, Gareth J.

Journal:

Interventional Cardiology Clinics

Year:

2019

Language:

english

File:

PDF, 2.77 MB

english, 2019

18

Conjunctionitis: a call for clarity in construct definitions

Voss, Kevin E., Zablah, Alex R., Huang, Yu-Shan (Sandy), Chakraborty, Goutam

Journal:

European Journal of Marketing

Year:

2020

File:

PDF, 1.27 MB

2020

19

Linking cause-related marketing to sales force responses and performance in a direct selling context

Brian V. Larson, Karen E. Flaherty, Alex R. Zablah, Tom J. Brown, Joshua L. Wiener

Journal:

Journal of the Academy of Marketing Science

Year:

2008

Language:

english

File:

PDF, 147 KB

english, 2008

20

Herbal, vitamin/mineral and other dietary supplement usage among hospitalized patients admitted to an urban medical center

J.T Glew, D.C Sowa, C.C Tangney, E.M Pimentel-Zablah

Journal:

Journal of the American Dietetic Association

Year:

2004

Language:

english

File:

PDF, 46 KB

english, 2004

21

Changes in Growth and Seizure Reduction in Children on the Ketogenic Diet as a Treatment for Intractable Epilepsy

Sarah J. Peterson, Christy C. Tangney, Erika M. Pimentel-Zablah, Betsy Hjelmgren, Gayle Booth, Elizabeth Berry-Kravis

Journal:

Journal of the American Dietetic Association

Year:

2005

Language:

english

File:

PDF, 227 KB

english, 2005

22

When do B2B brands influence the decision making of organizational buyers? An examination of the relationship between purchase risk and brand sensitivity

Brian P. Brown, Alex R. Zablah, Danny N. Bellenger, Wesley J. Johnston

Journal:

International Journal of Research in Marketing

Year:

2011

Language:

english

File:

PDF, 270 KB

english, 2011

23

Toward a theory of motivation and personality with application to word-of-mouth communications

John C. Mowen, Sojin Park, Alex Zablah

Journal:

Journal of Business Research

Year:

2007

Language:

english

File:

PDF, 224 KB

english, 2007

24

The role of mentoring in promoting organizational commitment among black managers: An evaluation of the indirect effects of racial similarity and shared racial perspectives

Brian P. Brown, Alex R. Zablah, Danny N. Bellenger

Journal:

Journal of Business Research

Year:

2008

Language:

english

File:

PDF, 231 KB

english, 2008

25

WATER EXERCISE PREVENTS FEMUR DENSITY LOSS ASSOCIATED WITH OVARIECTOMY IN THE RETIRED BREEDER RAT

MELTON, SHERI A., HEGSTED, MAREN, KEENAN, MICHAEL J., MORRIS, G. STEPHEN, OʼNEIL, CAROL E., ZABLAH-PIMENTEL, ERIKA M.

Journal:

The Journal of Strength and Conditioning Research

Year:

2004

Language:

english

File:

PDF, 105 KB

english, 2004

26

Increased Engagement or Reduced Exhaustion: Which Accounts for the Effect of Job Resources on Salesperson Job Outcomes?

Matthews, Lucy M., Zablah, Alex R., Hair, Joe F., Marshall, Greg W.

Journal:

The Journal of Marketing Theory and Practice

Year:

2016

Language:

english

File:

PDF, 490 KB

english, 2016

27

More than one way to persist: Unpacking the nature of salesperson persistence to understand its effects on performance

Chaker, Nawar N., Zablah, Alex R., Noble, Charles H.

Journal:

Industrial Marketing Management

Year:

2018

Language:

english

File:

PDF, 643 KB

english, 2018

28

All autonomy is not created equal: the countervailing effects of salesperson autonomy on burnout

Matthews, Lucy, Beeler, Lisa, Zablah, Alex R., Hair, Joe F.

Journal:

Journal of Personal Selling and Sales Management

Year:

2017

Language:

english

File:

PDF, 565 KB

english, 2017

29

Swinging heart caused by diffuse large B-cell lymphoma

Montañez-Valverde, Raúl A, Olarte, Neal Ivan, Zablah, Gerardo, Hurtado-de-Mendoza, David, Colombo, Rosario

Journal:

Oxford Medical Case Reports

Year:

2018

Language:

english

File:

PDF, 366 KB

english, 2018

30

Big data and firm performance: The roles of market-directed capabilities and business strategy

Suoniemi, Samppa, Meyer-Waarden, Lars, Munzel, Andreas, Zablah, Alex Ricardo, Straub, Detmar

Journal:

Information & Management

Year:

2020

File:

PDF, 1.03 MB

2020

31

Barriers to calcium intake in African–American women

E. M. Zablah, D. B. Reed, M. Hegsted, M. J. Keenan

Journal:

Journal of Human Nutrition and Dietetics

Year:

1999

Language:

english

File:

PDF, 123 KB

english, 1999

32

Adult Female Rats Defend “Appropriate” Energy Intake after Adaptation to Dietary Energy

Heli J. Roy, Michael J. Keenan, Erika Zablah-Pimentel, Maren Hegsted, Lisa Bulot, Carol E. O'Neil, L. Dwain Bunting, J. Marcos Fernandez

Journal:

Year:

2003

Language:

english

File:

PDF, 114 KB

english, 2003

33

Performance Implications of CRM Technology Use: A Multilevel Field Study of Business Customers and Their Providers in the Telecommunications Industry

Zablah, Alex R., Bellenger, Danny N., Straub, Detmar W., Johnston, Wesley J.

Journal:

Information Systems Research

Year:

2012

Language:

english

File:

PDF, 256 KB

english, 2012

34

The Use of Probiotics in Pediatric Gastroenterology: A Review of the Literature and Recommendations by Latin-American Experts

Cruchet, Sylvia, Furnes, Raquel, Maruy, Aldo, Hebel, Eduardo, Palacios, Jorge, Medina, Fernando, Ramirez, Nelson, Orsi, Marina, Rondon, Lysette, Sdepanian, Vera, Xóchihua, Luis, Ybarra, Manuel, Zablah

Journal:

Paediatric Drugs

Year:

2015

Language:

english

File:

PDF, 953 KB

english, 2015

35

Study of the KVM CPU Performance of Open-Source Cloud Management Platforms

F. Gomez-folgar, A. Garcia-loureiro, T. Pena, J. Zablah, N. Seoane

Year:

2015

Language:

english

File:

PDF, 278 KB

english, 2015

36

Prevalencia de trastornos funcionales gastrointestinales en niños en edad escolar en El Salvador

Zablah, R., Velasco-Benítez, C.A., Merlos, I., Bonilla, S., Saps, M.

Journal:

Revista de Gastroenterología de México

Year:

2015

File:

PDF, 776 KB

2015

37

EL MINI-DECAMERON

Jorge Kattán Zablah

Journal:

Year:

1991

File:

PDF, 821 KB

1991

38

High Prevalence of Nausea among School Children in Latin America

Saps, Miguel, Velasco-Benítez, Carlos, Kovacic, Katja, Chelimsky, Gisela, Kovacic, Karlo, Játiva Mariño, Edgar, Chanís, Ricardo, Zablah, Roberto

Journal:

The Journal of Pediatrics

Year:

2015

Language:

english

File:

PDF, 568 KB

english, 2015

39

Spring 1993 Volume 8, Number 2 and Fall 1993 Volume 9, Number 1 || EL PELIGRO JUEGO DE LA MULTIPLICIDAD DE PARECERES

Jorge Kattán Zablah

Journal:

Year:

1993-1993

File:

PDF, 1.19 MB

1993-1993

40

La frágil naturaleza humana

Jorge Kattán Zablah

Journal:

Year:

1994

File:

PDF, 536 KB

1994

41

Todo lo que brilla es oro

Jorge Kattán Zablah

Journal:

Year:

1996

File:

PDF, 633 KB

1996

42

[IEEE 2015 IEEE 7th International Workshop on Managing Technical Debt (MTD) - Bremen, Germany (2015.10.2-2015.10.2)] 2015 IEEE 7th International Workshop on Managing Technical Debt (MTD) - Restructuring and refinancing technical debt

Zablah, Raul, Murphy, Christian

Year:

2015

File:

PDF, 154 KB

2015

43

HUBO UNA VEZ UNA GRAN GUERRA

Jorge Kattán Zablah

Journal:

Year:

1992

File:

PDF, 519 KB

1992

44

[IEEE 2015 IEEE 7th International Workshop on Managing Technical Debt (MTD) - Bremen, Germany (2015.10.2-2015.10.2)] 2015 IEEE 7th International Workshop on Managing Technical Debt (MTD) - Restructuring and refinancing technical debt

Zablah, Raul, Murphy, Christian

Year:

2015

Language:

english

File:

PDF, 154 KB

english, 2015

45

Recent Advances and Evidence Gaps in Persistent Diarrhea

Bhutta, ZA, Nelson, EA, Lee, WS, Tarr, PI, Zablah, R, Phua, KB, Lindley, K, Bass, D, Phillips, A

Journal:

Journal of Pediatric Gastroenterology & Nutrition

Year:

2008

Language:

english

File:

PDF, 263 KB

english, 2008

46

Transforming partner relationships through technological innovation

Woodside, Arch G., Zablah, Alex R., Johnston, Wesley J., Bellenger, Danny N.

Journal:

Journal of Business & Industrial Marketing

Year:

2005

Language:

english

File:

PDF, 204 KB

english, 2005

47

Performance limitations of a text search application running in cloud instances

Zablah, Jose Isaac, Corrales, Iris Xiomara, Aguilar, Jose Medardo, Garcia Loureiro, Antonio, Gomez Folgar, Fernando, Medina, Marco Tulio

Journal:

IEEE Latin America Transactions

Year:

2016

File:

PDF, 585 KB

2016

48

Prevalence of functional gastrointestinal disorders in school-aged children in El Salvador

Zablah, R., Velasco-Benítez, C.A., Merlos, I., Bonilla, S., Saps, M.

Journal:

Revista de Gastroenterología de México

Year:

2015

File:

PDF, 770 KB

2015

49

New Books in Review

Zablah, Alex R.

Journal:

Journal of Marketing Research

Year:

2005

Language:

english

File:

PDF, 40 KB

english, 2005

50

Emotional Convergence in Service Relationships: The Shared Frontline Experience of Customers and Employees

Zablah, A. R., Sirianni, N. J., Korschun, D., Gremler, D. D., Beatty, S. E.

Journal:

Journal of Service Research

Year:

2016

Language:

english

File:

PDF, 281 KB

english, 2016